Code of Conduct Guidelines

Welcome to our community! We invite you to use it to share your challenges, your plans, the new things you’ve learned, and all the cool stuff happening in the community management universe. We hope your perspectives and your curiosity will find a home here, and that you find support and insight from your fellow community managers.

All we ask is that you follow these three guidelines:

1. Respect others. Not everyone agrees on everything (and how boring would it be if everyone did!), but please focus on the content of posts and not on the people making them. Keep debate mature and polite. Defamatory, abusive, offensive, hateful, or attacking content is not appropriate for the site and will be removed. Finally, please extend the benefit of the doubt to newer guests and members; there’s no such thing as a stupid question.

2. Respect intellectual property. Post only content that you have personally created or have permission to use and have properly attributed to the content creator. After all, art of creating an environment of support and learning is honoring the hard work of others! 

3. Respect the purpose of the community. If you’ve found a product or service helpful, please share it with the group! But sales pitches or self-promotion? They don’t have a place in our community. This site is not a marketing platform; please refrain from posting commercial or promotional messages or from using the member directory to contact our users with marketing messages. Abuse of this policy will result in post removal and/or account suspension.

If you notice content within the community that does not abide by these guidelines, please flag it or report it to our Community Manager. Additionally, we appreciate constructive ideas and feedback from our members, so please let us know what you think!

The Legal Stuff and Higher Logic are not responsible for the opinions and information posted on this site by others. We disclaim all warranties with regard to information posted on this site, whether posted by, Higher Logic or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall or Higher Logic be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, arising out of or in connection with the use or performance of any information posted on this site.

Do not post any defamatory, abusive, profane, threatening, offensive, or illegal materials. Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting material, the posting party warrants and represents that he or she owns the copyright with respect to such material or has received permission from the copyright owner. In addition, the posting party grants, Higher Logic, and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.

Messages should not be posted if they encourage or facilitate members to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another's business, or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers. does not continuously monitor the site for inappropriate postings; in the event that any inappropriate posting is brought to the attention of staff we will take all appropriate action.

We reserve the right to terminate access to any user who does not abide by these guidelines.


Privacy Policy

We respect your privacy

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of our organization except as noted below.


With Whom Do We Share the Personal Information We Collect Through This Site

Our Service Providers. 
We may share your personal information with companies (including our affiliates) that perform services on our behalf, for example, companies that help process credit card payments. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf. 

Business Transfers. 
Your personal information may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution or similar corporate event. If such a transfer were ever to occur, the acquiring entity’s use of your personal information will still be subject to this Privacy Policy. 

Government and Legal Disclosures 
We may disclose the personal information we collect through this Site, when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this Site; or to protect the rights, property or safety of our company, our users, or others.


External Sites.

We are not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.



A "cookie" is a small data text file that is placed in your browser and allows us to recognize you each time you visit this site (personalization, etc). Cookies themselves do not contain any personal information, and we do not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as news-feeds.


Remember The Risks Whenever You Use The Internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through our site have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.  For any other information please contact us.



All postings must be made in the name of an individual vs. a generic (anonymous) account.